OOMA Records – Privacy Policy

  1. Overview

OOMA Records (ABN 43 648 281 056) ("OOMA Records", "we", "us", "our") respects the privacy of the individuals it deals with, and is committed to complying with its obligations under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This privacy policy outlines the personal information handling practices of OOMA Records. It describes the types of personal information we collect and explains how we hold, use, and disclose that information. It also explains how you can access and correct your personal information.

By using the OOMA Records website and submitting your personal information to us, you agree to the collection, use and disclosure of personal information by us as set out in this Privacy Policy.

  1. Collection of Personal Information

We collect personal information when you use the OOMA Records website https://oomarecords.com. We only collect information which is necessary for us to provide our goods and services to you.

Information Collected

We collect both anonymous and personal information:

  • Anonymous information includes analytics information — such as IP address, browser type, date and time of access, and pages visited.

  • Personal information may include your name, contact details (email, phone, address), and any other information you provide if you contact us or request services.

If you are under the age of 13, you should only provide personal information with the consent of a parent or guardian.

Use of Information Collected

We collect personal information to:

  • Provide and improve our goods and services.

  • Communicate with you.

  • Improve your user experience.

  • Perform internal business functions.

We will only use your personal information with your consent or where required or permitted by law.

  1. Disclosure

We will only disclose your personal information:

  • Where required by law.

  • Where necessary to fulfil the purpose for which it was provided.

  • To third-party contractors who perform services on our behalf, under strict confidentiality and data security requirements.

  • When you authorise us to do so.

  1. Quality of Personal Information

We take reasonable steps to ensure that personal information is accurate, complete, and up to date, including:

  • Accurate collection and secure storage.

  • Providing access for correction if needed.

  1. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including:

  • Restricting access to authorised personnel.

  • Regularly assessing risk and updating our security practices.

You agree that to provide our website and services, we may store your personal information on servers outside Australia.

  1. Accessing and Correcting Your Personal Information

Under APPs 12 and 13, you may request access to or correction of your personal information. Contact us using the details below. We may require verification of your identity before processing such requests.

  1. Unsubscribe

If you no longer wish to receive communications from us, please contact us via email at info@oomarecords.com.

  1. How to Make a Complaint

If you wish to complain about how we have handled your personal information, please contact us in writing using the details below. We aim to respond to all complaints within 30 days.

  1. How to Contact Us

By mail:
Privacy Officer
OOMA Records
PO BOX 107
South Hurstville NSW 2221
Australia

By email:
info@oomarecords.com

  1. Policy Changes

We may update this Privacy Policy from time to time by publishing the updated version on our website. This policy was last updated on 9 May 2025.

© 2025 OOMA Records Privacy Policy.